Privacy Policy

Last updated: October 10, 2025
 

We’re Spudd™ Tools, the brand of Spud Tools Ltd — two brothers making tools that make life easier. This Privacy Policy explains how we handle your personal information when you visit our website www.spuddtools.com, place an order, or get in touch with us.

We’ve kept it simple and transparent so you know exactly what happens to your data and why.
 

Who We Are

Spud Tools Ltd runs this website and online store. When we say “we”, “us”, or “our”, that’s who we mean.

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The Information We Collect

Information You Give Us

When you interact with us, you might share:

• Contact details – name, email, billing and shipping addresses, phone number.

• Order and payment details – what you bought and how you paid (payments are handled securely by Wix Payments).

• Messages – if you email us or fill in a contact form, we’ll keep the message so we can respond.

Information Collected Automatically

When you visit our site, Wix automatically collects some technical data so the website works properly and securely, such as:

• IP address, browser type, and device type.

• Pages visited and basic site activity.
   

Cookies

We use essential cookies only — the kind that make the site actually function (like remembering what’s in your basket or keeping checkout secure).
We don’t use cookies for advertising, tracking, or analytics.

You can manage your cookie preferences through the banner that appears when you first visit the site.
 

How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Respond to questions or support requests.

• Keep the website running smoothly and securely.

• Meet any legal or tax obligations we have.

• Let you know about important updates to our services or policies.

That’s it. We don’t use your information for marketing or targeted advertising.
 

Sharing Your Information

We only share personal information where it’s necessary to get your order to you or keep the site running:

• Wix: Our website and store are hosted by Wix.com Ltd, which processes data to operate our site. You can read their privacy policy here.

• Payments: All payments are securely handled by Wix Payments, and we never see or store your full payment details.

• Delivery partners: We share your shipping details with postal and courier services so your order arrives safely.

• Legal requirements: If required by law, we may share data with authorities to comply with legal obligations.

We never sell or rent your information to anyone.
 

International Data Transfers

Wix may store and process information on servers in different countries (for example, in the EU or the US). They follow approved legal safeguards — like Standard Contractual Clauses — to make sure your data stays protected wherever it’s stored.

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Data Retention

We only keep your personal information as long as we need it — for example, to complete your order, handle returns, or meet legal obligations (like tax records).
Once we no longer need it, it’s securely deleted or anonymized.
 

Your Rights

Depending on where you live, you may have the right to:

• Access your personal information.

• Correct anything that’s inaccurate.

• Delete your data.

• Limit or object to how we use it.

• Request a portable copy of your information.

To exercise these rights, just email us at hello@spuddtools.com — we may need to verify your identity first.

If you’re based in the UK or EU, you can also raise a concern with your local data protection authority.
 

Security

We and Wix use industry-standard security measures — including encryption and secure servers — to keep your personal information safe from unauthorized access or misuse.
 

Children’s Data

Our site isn’t meant for children under 16, and we don’t knowingly collect data from them. If you think a child has shared information with us, please let us know and we’ll delete it.
 

Changes to This Policy

We may update this policy occasionally, for example if we change how we operate or if privacy laws are updated. When we do, we’ll post the new version here with a revised “last updated” date.
 

Contact Us

If you’ve got any questions about this Privacy Policy or your data, get in touch:
hello@spuddtools.com